Returns & Exchanges
We Want Every Piece You Receive To Feel Right
At Deere Lowered, we believe every product should match your expectations — from the quality of materials to the final details.
If something isn’t right with your order, we’re here to help make the process simple and smooth.
14-Day Return Window
You have 14 days from the date of delivery to request a return or replacement.
To be eligible, items must be:
- Unused
- Unwashed
- In original condition
- Returned with original packaging
Items that do not meet these requirements may not be accepted.
How Returns Work
1. Contact Our Team
Reach out to us at:
Please include your:
- Order number
- Reason for return
- Photos (if the item is damaged or incorrect)
2. Get Return Approval
Our team will review your request and provide the next steps.
Please wait for approval before sending any item back.
3. Send Your Item Back
Once approved, we will provide the required return instructions.
Return shipping responsibilities depend on the reason for the return.
4. Receive Your Replacement or Refund
After we receive and inspect the returned item, we will process your request.
Refunds are issued to the original payment method and may take 5–7 business days to appear depending on your payment provider.
Damaged or Incorrect Items
Received something damaged, defective, or different from what you ordered?
We’ll make it right.
Please contact us within 14 days of delivery with your order details and photos of the issue.
Eligible issues will be resolved through a replacement of the same product.
Exchanges
We offer exchanges for the same product only.
If you need a different size or replacement due to an eligible issue, contact our support team and we’ll guide you through the process.
Non-Returnable Items
The following items are not eligible for returns:
- Sale or clearance items
- Items that have been used, washed, or altered
- Items not returned in original condition
- Custom or special-order products (if applicable)
Return Shipping
Return shipping costs depend on the reason for the return.
- If the item arrives damaged or incorrect, we will assist with the replacement process.
- For other return reasons, shipping responsibilities may vary.
Refund Information
Once your return is approved and processed:
- Refunds will be sent to your original payment method.
- Processing time is typically 5–7 business days.
- Your bank or payment provider may require additional time to reflect the refund.
Need Help?
Our team is here to make your experience easy.
For any return or exchange questions, contact:
Deere Lowered Promise
We create products designed for everyday adventures, and we want every order to feel like the right choice.
Thank you for being part of the Deere Lowered community.